Terms and Conditions

Dgdore Studios Terms and Conditions

Effective Date: September 25, 2025
Last Updated: September 25, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Dgdore Studios website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Dgdore Studios ("we," "us," "our") is a technology company based in India that develops and operates software products and platforms.

2. Definitions

• "Company," "we," "us," "our" refers to Dgdore Studios
• "User," "you," "your" refers to any person accessing or using our services
• "Services" refers to our website, software products, and related services
• "Content" refers to all materials, information, data, text, graphics, and other content

3. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Dgdore Studios.

4. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

5. Account Registration and Security

5.1 Account Creation

• You may be required to create an account to access certain services
• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials

5.2 Account Security

• You are solely responsible for all activities under your account
• You must notify us immediately of any unauthorized access or security breach
• We reserve the right to suspend or terminate accounts that violate these Terms

6. Permitted Uses

You may use our services for lawful purposes only. Permitted uses include:

• Accessing and using our software products as intended
• Communicating with our support team
• Purchasing products or services through authorized channels

7. Prohibited Uses

You agree not to use our services for any of the following prohibited activities:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights of others
• Transmitting harmful, offensive, or illegal content
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Using our services for competitive intelligence or benchmarking
• Reverse engineering, decompiling, or disassembling our software
• Reselling or redistributing our services without authorization

8. Intellectual Property Rights

8.1 Our Rights

• All content, software, trademarks, and intellectual property are owned by Dgdore Studios
• Our services are protected by copyright, trademark, and other intellectual property laws
• No rights are granted to you except as expressly stated in these Terms

8.2 User Content

• You retain ownership of content you create or upload
• By submitting content, you grant us a license to use, modify, and display such content in connection with our services
• You represent that you have all necessary rights to grant this license

9. Payment Terms

9.1 Pricing and Fees

• All prices are displayed in Indian Rupees (INR) unless otherwise specified
• Prices are subject to change with notice
• Additional taxes may apply as per applicable law

9.2 Payment Processing

• Payments are processed through third-party payment gateways
• You agree to provide accurate billing information
• Failed payments may result in service suspension

9.3 Refunds

• Refund eligibility is determined according to our Refund Policy
• Refund requests must be submitted within specified timeframes
• Processing of approved refunds may take 7-10 business days

10. Service Availability

10.1 Uptime and Maintenance

• We strive to maintain high service availability but do not guarantee uninterrupted access
• Scheduled maintenance will be announced in advance when possible
• We are not liable for temporary service interruptions

10.2 Support Services

• Support is provided during business hours: Monday to Saturday, 10:00 AM - 9:00 PM IST
• Support channels include email and contact forms
• Response times may vary based on issue complexity

11. Data Protection and Privacy

• Your privacy is important to us
• Data collection and processing are governed by our Privacy Policy
• We implement appropriate security measures to protect your data
• You consent to data processing as described in our Privacy Policy

12. Disclaimers and Warranties

12.1 Service Disclaimer

• Our services are provided "as is" and "as available"
• We disclaim all warranties, express or implied
• We do not warrant that our services will meet your specific requirements

12.2 Content Disclaimer

• We do not guarantee the accuracy or reliability of content on our website
• Users are responsible for verifying information before relying on it

13. Limitation of Liability

To the maximum extent permitted by applicable law:

• Our total liability shall not exceed the amount paid by you for our services
• We are not liable for indirect, incidental, or consequential damages
• This limitation applies regardless of the theory of liability

14. Indemnification

You agree to indemnify and hold harmless Dgdore Studios from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of applicable laws or third-party rights

15. Termination

15.1 Termination by You

• You may terminate your account at any time by contacting us
• Termination does not relieve you of obligations incurred before termination

15.2 Termination by Us

• We may terminate or suspend your access for violations of these Terms
• We may terminate services with notice for business reasons
• Upon termination, your right to use our services ceases immediately

16. Modifications to Terms

• We reserve the right to modify these Terms at any time
• Changes will be effective upon posting on our website
• Continued use of services after changes constitutes acceptance
• We will notify users of material changes via email or website notice

17. Third-Party Links and Services

• Our website may contain links to third-party websites
• We are not responsible for third-party content or services
• Your interactions with third parties are governed by their terms and policies

18. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

19. Governing Law and Jurisdiction

• These Terms are governed by the laws of India
• Any disputes shall be subject to the exclusive jurisdiction of courts in Jalgaon, Maharashtra
• This agreement complies with the Information Technology Act, 2000

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices, constitute the entire agreement between you and Dgdore Studios regarding the use of our services.

22. Contact Information

For questions about these Terms and Conditions, please contact us:

Dgdore Studios
Email: support@dgdore.com
Phone: +91 9168028645
Address: Jalgaon, Maharashtra, India
Business Hours: Monday to Saturday, 10:00 AM - 9:00 PM IST

23. Compliance with Indian Laws

This agreement is governed by and shall be interpreted in accordance with:

• Indian Contract Act, 1872
• Information Technology Act, 2000
• Consumer Protection Act, 2019
• Other applicable Indian laws and regulations

Last Updated: September 25, 2025

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.